Effective Date: September 2026
At Zauq-e-Sehat, we aim to process and deliver customer orders safely and efficiently.
- Order Processing
Orders are processed after successful order confirmation and payment, where applicable.
We make reasonable efforts to process orders within 1–3 business days.
Processing time may be longer during weekends, public holidays, promotional periods, or due to circumstances beyond our reasonable control. - Delivery
We deliver orders to the delivery address provided by the customer at checkout.
Orders are shipped through available courier or delivery services.
Estimated delivery time may vary depending on the customer’s location, courier availability, weather conditions, and other external circumstances. - Delivery Charges
Applicable shipping or delivery charges will be displayed or communicated to the customer before the order is completed.
Delivery charges may vary depending on the order, delivery location, weight, or applicable courier charges. - Customer Information
Customers are responsible for providing a complete and accurate delivery address, phone number, and other information required for delivery.
Zauq-e-Sehat is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer. - Delayed or Failed Delivery
Although we make reasonable efforts to ensure timely delivery, delays may occur due to courier operations, weather conditions, public holidays, technical issues, or other circumstances beyond our control.
If a delivery is delayed, customers may contact us using the details provided below. - Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please provide your order details and clear photographs of the product and packaging so that we can review the issue.
Returns and refunds are handled according to our Refund Policy. - Delivery Confirmation
Once an order has been delivered to the address provided by the customer, the order may be considered successfully delivered according to the courier’s delivery confirmation. - Contact Us
For questions regarding shipping or delivery, please contact us:
Zauq-e-Sehat
Email: zauqesehat93@gmail.com
Phone: 03264728019
Business Address: 62 Fateh, Tehsil Hasilpur, District Bahawalpur, Pakistan