At Zauq-e-Sehat, we are committed to providing our customers with genuine and quality organic and natural products.
Eligibility for Refund/Return
Customers may request a return or refund if the product received is damaged, defective, incorrect, or significantly different from the product ordered.
Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and provide your order details along with clear pictures of the product and packaging.
Non-Returnable Products
Due to the nature of our organic and consumable products, opened or used products may not be eligible for return or refund unless the product was received damaged, defective, or incorrect.
Refund Process
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed through the applicable payment method or another mutually agreed method.
Contact Us
For refund or return requests, please contact us using the contact details provided on our website.
Zauq-e-Sehat reserves the right to review each refund or return request according to the circumstances of the order.
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