Term & Conditions

1. About Zauq-e-Sehat
   Zauq-e-Sehat is an organic and natural products business offering products such as seeds, oils, honey, psyllium husk, and other natural products.
   We aim to provide customers with quality products and accurate product information through our website.
2. Product Information
   We make reasonable efforts to ensure that product names, descriptions, images, quantities, and prices displayed on our website are accurate and up to date.
   Product images are provided for identification and illustration purposes. The actual packaging, color, size, or appearance of a product may vary slightly from the images displayed on the website.
   Customers are encouraged to review the complete product information before placing an order.
3. Orders
   Customers can browse products on our website, select the desired product and quantity, add products to the shopping cart, and proceed to checkout.
   When an order is placed, the customer must provide accurate and complete information, including their name, phone number, and delivery address.
   We reserve the right to accept, reject, or cancel an order in cases including product unavailability, incorrect pricing or product information, incomplete customer information, or suspected fraudulent activity.
4. Pricing
   All product prices displayed on our website are in Pakistani Rupees (PKR).
   Prices may be changed or updated from time to time. Any applicable changes will be reflected on the website.
   We reserve the right to correct any pricing errors that may occur on the website.
5. Payment
   Customers can make payments using the payment methods available at checkout.
   Online payments may be processed through third-party payment gateway providers. Payment processing is subject to the terms, conditions, and security procedures of the relevant payment service provider.
   Customers are responsible for providing accurate information required to complete their payment and order.
6. Payment Gateway Use
   Our payment gateway is used to securely facilitate online payments for products purchased through the Zauq-e-Sehat website.
   The customer selects a product, adds it to the cart, proceeds to checkout, enters the required customer and delivery information, selects an available payment method, and completes the payment through the payment gateway.
   After successful payment and order processing, the customer receives order confirmation and the purchased products are prepared for delivery.
7. Shipping & Delivery
   Orders are delivered to the delivery address provided by the customer during checkout.
   Delivery times may vary depending on the customer’s location, courier service availability, order processing time, and other circumstances beyond our reasonable control.
   Customers are responsible for providing a complete and accurate delivery address and contact number.
   For more information regarding delivery, please refer to our Shipping Policy.
8. Returns & Refunds
   Returns and refunds are subject to our Refund Policy.
   Customers should review our Refund Policy before placing an order.
   If a customer receives a damaged, defective, or incorrect product, they should contact us according to the procedure described in our Refund Policy.
9. Customer Responsibilities
   Customers agree to:
   Provide accurate and complete information when placing an order.
   Provide a valid phone number and complete delivery address.
   Review product information before purchasing.
   Use the website only for lawful purposes.
   Not misuse, damage, or interfere with the website or its services.
10. Website Content
    All text, product descriptions, images, logos, graphics, and other content published on the Zauq-e-Sehat website are provided for business and informational purposes.
    Unauthorized copying, reproduction, modification, distribution, or use of our website content is not permitted without prior written permission from Zauq-e-Sehat.
11. Product & Health Disclaimer
    Our products are organic and natural food or wellness products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
    Product information provided on our website is for general informational purposes only.
    Customers with specific dietary requirements, allergies, medical conditions, or concerns about consuming a particular product should consult a qualified healthcare professional before use.
12. Order Cancellation
    Order cancellation requests may be accepted before an order has been dispatched.
    Once an order has been dispatched, cancellation may not be possible. Any applicable refund will be handled according to our Refund Policy.
13. Limitation of Liability
    Zauq-e-Sehat makes reasonable efforts to provide accurate product information and reliable website services.
    However, we are not responsible for delays or service interruptions caused by circumstances beyond our reasonable control, including courier delays, technical problems, natural events, or other external circumstances.
14. Privacy
    Customer information is handled according to our Privacy Policy.
    We respect customer privacy and use personal information primarily for processing orders, arranging delivery, communicating with customers, and providing our services.
15. Changes to These Terms
    Zauq-e-Sehat reserves the right to update or modify these Terms & Conditions from time to time.
    Any changes will be posted on this page with the updated effective date.
16. Contact Us
    If you have any questions regarding these Terms & Conditions, our products, orders, or services, please contact us using the following details:
    Zauq-e-Sehat
    Email: zauqesehat93@gmail.com
    Phone: 03264728019
    Business Address: 62 Fateh, Tehsil Hasilpur, District Bahawalpur, Pakistan

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